Friday, March 1, 2024

LinkedIn hits 1 billion customers launches AI chatbot coach


On Wednesday, November 1, 2023, LinkedIn revealed that it has reached over 1 billion members and has launched a synthetic intelligence (AI) chatbot to function a “job seeker coach.” Together with the chatbot, the Microsoft-owned firm additionally launched different generative AI instruments unique to its Premium subscribers. This transfer is a part of LinkedIn’s ongoing dedication to AI-driven options, having beforehand launched automated recruiting messages and AI-created job descriptions.

Job Seeker Coach and unique generative AI instruments

The AI chatbot, dubbed the “Job Seeker Coach,” goals to supply personalised profession steerage, job search help, and tailor-made suggestions for upgrading expertise and enhancing one’s skilled profile. The unique generative AI instruments for Premium subscribers are designed to reinforce networking experiences, optimize content material creation, and save time for customers by automating varied duties, resembling producing pre-populated dialog starters and suggesting related articles for sharing.

The brand new AI chatbot relies on OpenAI’s GPT-4 and have become obtainable to pick Premium members on Wednesday. Notably, Microsoft has additionally invested in OpenAI. To ship a clean and interactive chatbot expertise, LinkedIn’s engineering workforce invested important efforts in reducing platform latency, says Erran Berger, LinkedIn’s Vice President of Product Engineering. Because of this collaboration, customers can now anticipate swift and fascinating conversations with the chatbot, enhancing their general LinkedIn expertise.

In a current dialog with CNBC, Berger emphasised the significance of creating platform options that assure quick and efficient communication experiences for customers. He acknowledged that in as we speak’s fast-paced digital world, customers anticipate seamless, real-time interactions that cater to their wants effectively. Berger additionally highlighted that the corporate’s major focus is on constantly enhancing these platform options to not solely retain their current person base but additionally appeal to new customers who worth fast and impactful communication.

Boosting income progress and person engagement

This effort comes as LinkedIn seems to spice up income progress after eight consecutive quarters of slowed progress. In an try to revitalize their platform, LinkedIn is exploring new options and alternatives for person engagement. By implementing modern methods, the corporate hopes to draw extra customers and advertisers, in the end driving up income and reversing the downward development.

Featured Picture Credit score: Picture by Pavel Danilyuk; Pexels; Thanks!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Beforehand she labored because the Editor in Chief for Startup Grind and has over 20+ years of expertise in content material administration and content material improvement.

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